Terms of use
Effective Date: 16 July 2025
Last Updated: 16 July 2025
Product Name: Reploop AI
Company: Reploop Limited (“we”, “us”, or “our”)
1. Acceptance of Terms
By accessing or using Reploop AI (the “Service”), you agree to be bound by these Terms of Use and our Privacy policy . If you do not agree, please do not use the Service.
2. Description of the Service
Our service helps users generate replies to online comments using artificial intelligence. You can review, edit, and choose which responses to post manually.
*Important: We do not automatically post on your behalf. You have full control over which replies are used.
3. Eligibility
To use the Service, you must have legal authority to agree to these terms on behalf of yourself or your business.
4. Account & Access
To use certain features, you may need to connect your account(s) from platforms like YouTube. You are responsible for:
Maintaining the confidentiality of your account credentials.
Ensuring your use complies with all platform policies and guidelines.
5. Subscription & Billing
The Service offers paid plans with different reply quotas. You agree to:
Pay fees associated with your selected plan.
Accept that exceeding your quota may result in additional charges or a temporary pause in service.
Understand that billing is securely processed through our third-party provider, Paddle, using recurring payments.
Cancel anytime through your account dashboard.
6. Refund Policy
We offer a 7-day refund policy for new customers. If you are not satisfied with your purchase, you may request a full refund within 7 days of your initial subscription or payment. To request a refund, please contact our support team at support@reploop.ai with your account details and reason for the request. We will review your request and process refunds at our discretion.
Please note that:
Refunds are only available for first-time subscriptions.
We do not offer refunds for renewal payments or charges made after the initial 7-day period.
Abuse of the refund policy may result in denial of future requests or termination of your account.
7. Acceptable Use
You agree not to:
Use the Service for unlawful, harassing, misleading, or spammy replies.
Reverse engineer or attempt to access the AI model backend.
Impersonate others or misrepresent your identity.
We reserve the right to suspend access if you violate these rules.
8. Ownership & Rights
You retain ownership of your original content.
We retain ownership of the Service, UI, AI generated contents and underlying technologies.
AI-generated replies may be based on public data and models developed by third-party providers.
9. Disclaimer of Warranties
The Service is provided “as is” and “as available” without warranties of any kind, including fitness for a particular purpose or non-infringement. We do not guarantee reply accuracy or effectiveness.
10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
Any indirect or consequential damages.
Loss of data, profits, or reputation.
Platform penalties resulting from AI-generated contents.
Your use of the Service is at your own risk.
11. Termination
You may cancel your account at any time. We may terminate or suspend your access if you breach these Terms or misuse the Service.
12. Changes to Terms
We may update these Terms from time to time. Material changes will be notified via email.
13. Contact Us
Questions or feedback? Reach us at: support@reploop.ai